Tag Archives: Operational Excellence

Quality Assurance depends upon operations and strategy, not the other way around (part 2)

In part 1 of this article, I indicated that Quality Assurance is, by definition, a function that ought to be at the forefront of an organization’s operations (click here to see part 1).  Unfortunately, Quality Assurance tends to become less … Continue reading

Posted in Leadership | Tagged , , | Leave a comment

Quality Assurance depends upon operations and strategy, not the other way around.

A trip over to dictionary.com reveals the definition of “Assurance” promise or pledge; guaranty; surety full confidence; freedom from doubt; certainty: to act in the assurance of success That would seem to place any function related to “Assuring” an outcome … Continue reading

Posted in Leadership | Tagged , , | 2 Comments