Category Archives: Leadership

Quality Assurance depends upon operations and strategy, not the other way around (part 2)

In part 1 of this article, I indicated that Quality Assurance is, by definition, a function that ought to be at the forefront of an organization’s operations (click here to see part 1).  Unfortunately, Quality Assurance tends to become less … Continue reading

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Quality Assurance depends upon operations and strategy, not the other way around.

A trip over to dictionary.com reveals the definition of “Assurance” promise or pledge; guaranty; surety full confidence; freedom from doubt; certainty: to act in the assurance of success That would seem to place any function related to “Assuring” an outcome … Continue reading

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Bruce Lee and the Ideal State

Christian always has good quotes from historical people that seem to relate to lean.  I thought it would be fitting then to center this post on a quote. “A goal is not always meant to be reached. It often serves … Continue reading

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Honest Abe Goes to the Gemba

Seven states have just succeeded from the Union.  They form the Confederate States of America and elect their own President.  The Confederate States have control of the Mississippi River, all federal agencies in the South, and nearly all southern military … Continue reading

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SPC…What’s the Point?

I am walking the production floor (going to the Gemba) to check out a few things for myself with a new client.  Going to the Gemba is a great tool for any leader because you will learn things about your … Continue reading

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Lincoln on Lean Leadership

The battery to my laptop seemed to die instantaneously on a recent flight.  My travels were taking me nowhere near an Apple store and I was unable to have one delivered before the return flight.  Out of desperation for something … Continue reading

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4 Leadership Lessons from a War Hero

4 Leadership Lessons from a War Hero originally posted on Lean Leadership in November 2012. It’s being reposted in honor of all those who have served in our armed forces. Happy Memorial Day! The phone rings. Colonel Walter Smith is … Continue reading

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Why Don’t People Follow Procedures? (Part 2)

Remember John? He’s the new Production Manager who had just implemented a new procedure when we checked in on him last. Even with the best intentions, John was unable to follow-up on how things were going for some time.  When … Continue reading

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Lean Principles for Complex Times (Part 3)

Many people are finding the business world to be more fierce and competitive than ever.  This can be true even for those who are doing a good job of sticking to their Lean Leadership ideals.  This is the third and … Continue reading

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Lean Principles for Complex Times (Part 2)

We looked at Lean Leadership in these complex and competitive times a couple weeks ago.  We discussed the first three points from Tony Schwartz’ blog titles Ten Principles to Live By in Fiercely Complex Times.  We saw that Lean Leaders challenge … Continue reading

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