Category Archives: 5 Why Root Cause Analysis

C’mon, Man! Dig Deeper.

I was walking by this small town hardware store the other day and noticed that the window on their door was covered with several signs including the store hours, credit cards they accept and the like.  One message jumped out … Continue reading

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4 Issues with 5-Why’s

  John is driving to the plant earlier than usual today. He is thinking to himself that his days just keep getting longer since being promoted to Production Manager. John isn’t even half-way to the plant when his cell phone … Continue reading

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Failed 5-Whys

You may have noticed that a couple of recent Lean Leadership posts have been illustrated public examples where someone tried to fix a problem but did not really get to the root cause.  While those well-intended people working on these … Continue reading

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C’mon! Fix it Right.

One of my clients has some great perks, even for those of us who are not full-time staff. I really enjoy the hot cup of tea that I can get after a few hours on the production floor. They provide … Continue reading

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C’mon Man! Let’s Get It Right!

It was a beautiful day last spring.  Winter seemed to still have it’s grip on Chicago but much nicer days were in the forecast while heading south.  I was on my way to work with a client and had just … Continue reading

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Complex 5 Why’s – Multiple Path Solutions

Our Production Manager, John, is heading out to the production floor.  He sees that his highest priority line is down again.  “What is it this time?” he asks.  His top mechanic replies, “I can’t believe we are down for a … Continue reading

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Simple 5 Why’s

[tweetmeme]It’s a cold and rainy night in late October. You hurry out to your car in an effort to keep dry and because you are running late. You are not too wet as you get in and put your key … Continue reading

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7 Steps to 5 Why

John is the young Production Manager at a food manufacturing plant. John came to work this morning optimistic that today was going to be a great day. He is feeling pulled down though as he and his team are fighting … Continue reading

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