7 Reasons – Part 2

We have already started to look at the link between  Leadership and Trust in part 1 of this post.  A recent Forbes article by Glenn Llopis discusses 7 behaviors that cause mistrust while Stephen Covey discusses 13 ways the best leaders build trust at Leadership Now.  You may recall that Lean Leadership starts with respecting people.  Respect your team and those you work with enough to listen, to keep commitments, to make yourself and others better, and to deliver results.

We focused on the positive behaviors yesterday so let’s look at the flip-side.  The list of 7-reasons why teams don’t trust their leaders through the lens of Lean Leadership:

7 Behaviors to Avoid:

  1. Lacking Courage – Lean Leadership is structured and has been proven by the best manufacturing companies in the world and has demonstrated success in all industries.  The structure and track record of success should bring confidence to Lean Leaders.
  2. Hidden Agendas – Lean Leaders don’t have hidden agendas because they work as a team to improve the overall value stream and their company.  They do not focus on their personal (hidden) agenda.
  3. Self-Centered – This same focus on the overall good of the company and respect for people (see part 1) will remove the focus from the selfish leader.
  4. Reputation Issues – this will inhibit any leader.  Build your reputation by demonstrating the behaviors like respect, follow-through, delivering results, and consistency.
  5. Inconsistent Behavior – Lean Leaders consistently follow-though on their commitments while and supporting their Lean Transformation and their teams.  Failure to do so will destroy trust and cause your team to think that Lean is just another flavor-of-the-month.
  6. Don’t Get Your Hands Dirty – Lean Leaders support their team and part of the solution.  Know when to roll-up your sleeves and help others.
  7. Lack a General Purpose – Lean Leaders have a relentless pursuit of perfection.  What a purpose!

Lean Leadership starts with respecting people.  Respect your team and those you work with enough to listen, to keep commitments, to make yourself and others better, and to deliver results.  Avoid falling into the traps like inconsistent support of Lean.  Lean Leaders build trust in their pursuit of perfection.

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About Christian Paulsen

Christian Paulsen is an Executive Consultant with 20 years of Lean Manufacturing. Chris adds value to organizations by driving process improvement and bottom line savings. Chris intends to help others by sharing the lessons learned after a quarter century of operational leadership, marriage, parenting, and even longer as a Cubs fan. Your comments on this blog are welcome. You can also connect with Chris via LinnkedIn, Twitter, and Facebook in the right sidebar. Chris welcomes your comments. Christian's professional services are available by contacting him through LinkedIn (right side bar)
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2 Responses to 7 Reasons – Part 2

  1. Clifton Berger says:

    Christian,
    Thanks for sharing your insight. I particulary like number 6: Don’t Get Your Hands Dirty. I have recently moved into a supervisory/managerial position and it is amazing how much trust and respect you can get from people by simply getting out from behind the desk and helping. I believe that goes a long way in establishing a report withy our team and opening the lines of communication.

    Thanks again,
    Clifton Berger

    • Clifton,

      That is a great lesson that you have learned already. You don’t want your team to think that you are “too good to get your hands dirty” and working together builds relationships. Good job!

      Best regards,
      Chris

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